For the sake of your comfort, we are constantly improving our service, so that the purchase process in our online store is convenient and does not take you much time, and brings you only joy and pleasure.
You can place an order at any time convenient for you. Processing is carried out on weekdays from 10.00 to 18.00
After placing an order, our manager will contact you and agree on all the necessary details.
- Payments by Visa/Mastercard card
The product you purchased in our store is specific, or rather digital, but like all products it can be exchange for another one or refund within 14 days, according to the Law of Ukraine "On Protection of Consumer Rights" if the product does not correspond to the description.
To exchange products or refund, the following conditions must be met:
- the product was purchased by mistake, but was not downloaded (each product has a download counter);
- the product was purchased, downloaded, and it does not match the description or cannot be opened by a graphics program;
- obligatory conditions: no more than 14 days have passed since the moment of payment;
- You sent mail to us with description of the reason for the exchange/refund;
- You have documents confirming the purchase in our store (claim check, screenshot, photo);
Please note that in case of problems with opening a file in graphics programs You will need to provide some information for verification (OS and graphics program version)
Best regards, your online store "PsdSale"